Operational Support Specialist
Aug 2024 – PresentNew York Family Dentistry · Brooklyn, NY
- Built and maintained 20+ Python automated data pipelines processing 400K+ CSV/Excel rows daily into validated Google Sheets reports, reducing manual processing by ~30% and improving cross-team reporting accuracy.
- Built and deployed 15+ interactive call-handling scripts (HTML, CSS, JavaScript) on Google Sites to guide live patient/caller conversations.
- Automated operational trackers using Google Apps Script, enabling row transfers between tabs and cross-sheet report consolidation with built-in data cleaning and transformation, saving ~15+ hours of manual work weekly.





